Teacher Cancellation Policies on OORO

Understanding Teacher Cancellation Policies:

Each teacher on OORO sets their own cancellation policy, offering flexibility and catering to their individual teaching schedules. Familiarizing yourself with a teacher's cancellation policy before booking a lesson will clarify your refund options in case of unexpected changes.

Types of Cancellation Policies:

• 24-hour cancellation window: This common policy permits students to cancel up to 24 hours before the lesson without penalty. Cancellations within the window may result in a partial or full refund depending on the teacher's specific stipulations.
• 48-hour cancellation window: Some teachers offer a more extended grace period, allowing cancellations up to 48 hours prior to the lesson for a partial refund. Full refunds may still be offered for cancellations outside the window.
• Strict cancellation policy: A small number of teachers may have stricter policies with short or no cancellation windows, often due to limited scheduling availability. Consider this when choosing a teacher if flexibility is a priority.

Cancellation Policy Disclosure:

• Each teacher's cancellation policy is clearly displayed on their profile page under a dedicated section. Be sure to review it before booking.
• Teachers may also specify their policy within the lesson description for added clarity.

Scenarios and Refund Implications:

• Teacher cancellation: As stated in the platform refund policy, if a teacher cancels a lesson or course before it begins, regardless of the reason, you will receive a full refund.
• Student cancellation within the window: The specific consequences of cancelling within the teacher's window depend on their policy. Some may deduct a processing fee, offer a partial refund, or allow rebooking without penalty.
• Student cancellation outside the window: Cancellations outside the permitted window often result in no refund, so choose wisely based on your schedule.

Additional Considerations:

• Emergencies: Most teachers understand unforeseen circumstances. Contact the teacher directly if an emergency prevents you from attending a lesson. They may be willing to reschedule or offer a refund based on the situation.
• Open communication: Maintaining open communication with teachers is crucial. If you have any concerns about their cancellation policy, clarify them before booking or discuss potential rescheduling options if needed.

Remember, choosing a teacher with a cancellation policy that aligns with your needs helps foster a smooth and mutually beneficial learning experience on OORO.